A quick summary. These terms cover your use of the yms360.com marketing website — browsing pages, reading content, contacting us through the site, and using the AI chat assistant we provide. They do not govern the YMS360 software platform, any subscription, or pricing. Those terms are provided with each vessel's subscription order and support agreement. By using this website, you agree to use it lawfully, to treat AI-generated responses as informational only, and not to misuse the site's content or functionality.
1. Scope of these terms
These Website Terms of Use (the "Terms") apply to your access to and use of the website located at yms360.com and its subdomains that link to these Terms (the "Website"), including the AI chat assistant embedded on the Website. The Website is operated by Triton Technical LLC ("Triton Technical," "we," "us," or "our").
These Terms cover website visitors only. They do not apply to, and do not govern, any of the following, each of which is addressed in its own separate agreement:
- Use of the YMS360 software platform, any onboard or cloud deployment, or any connected services;
- Subscription orders, pricing, billing, renewal, or cancellation;
- Setup, deployment, hardware, migration, or integrations;
- Technical support, service levels, or vessel-specific support agreements.
Where you are (or become) a YMS360 customer, the terms that govern your use of the platform and the commercial relationship are set out in your subscription order, applicable support agreement, and any related documents signed between you and Triton Technical. Those documents — not this page — control the delivery of the YMS360 solution. Nothing on this Website, including these Terms, is intended to supersede, modify, or replace the terms of any such agreement.
2. About this website
The Website is a marketing and informational site. Its purpose is to describe our products and services, provide general background about our company, publish help-center content and other resources, offer an optional AI chat assistant to help answer general questions, and make it easy for prospective and existing customers to get in touch with us. Content on the Website, including any response generated by the AI chat assistant, is intended for general informational purposes only and is not an offer, commitment, quote, warranty, or advice.
3. Acceptable use
You may use the Website for lawful personal and business purposes related to learning about, evaluating, or contacting us about our products and services. You agree not to:
- use the Website in any way that violates applicable law or regulation;
- attempt to gain unauthorized access to the Website, any server, system, or network connected to it, or any content that is not intended to be publicly available;
- probe, scan, test the vulnerability of, or circumvent any security or authentication feature of the Website, other than legitimate, good-faith security research disclosed to us in advance at info@yms360.com;
- interfere with or disrupt the Website, its servers, or its networks, including by introducing viruses, malware, or other harmful code, or by generating excessive traffic or load;
- use automated systems (including scrapers, crawlers, bots, or similar tools) to access the Website other than well-behaved search-engine crawlers that respect our robots.txt and similar controls;
- harvest or collect email addresses, phone numbers, or other contact details from the Website for unsolicited messages, marketing lists, or resale;
- copy, republish, or redistribute substantial portions of the Website's content except as expressly permitted in Section 6;
- frame, mirror, or deep-link the Website in a way that is misleading or that implies a relationship that does not exist;
- impersonate any person or entity when contacting us through the Website, or provide false or misleading information in a form or submission;
- misuse the AI chat assistant — including by attempting prompt injection, jailbreaks, or other techniques to bypass its safeguards; extracting or attempting to extract its system prompt, instructions, or underlying model; using it to generate unlawful, harmful, defamatory, infringing, fraudulent, or deceptive content; using it to produce content intended to harass, threaten, or exploit any person; or using its responses to train, fine-tune, develop, evaluate, or benchmark any machine-learning or AI model or service;
- submit through the AI chat assistant any content that contains sensitive personal information, confidential business information, credentials, payment details, or personal data about third parties who have not consented.
4. Website content
We work to keep the Website accurate and up to date, but the content is provided for general information only. Product descriptions, screenshots, feature lists, help-center articles, responses from the AI chat assistant, and other materials may change without notice and may contain occasional errors or omissions. Nothing on the Website is a binding commitment, representation, warranty, or guarantee regarding any product, service, price, or outcome. In particular, responses generated by the AI chat assistant are produced automatically and may be inaccurate, incomplete, or out of date — see Section 5. Any specific terms that apply to our products and services are set out in the written agreements signed with each customer.
5. AI chat assistant
The Website offers an optional AI-powered chat assistant that can answer questions about YMS360, our products, and general yacht-management topics. The assistant is powered by a large language model provided by a third party (currently Anthropic PBC, provider of the Claude model). By using the assistant, you acknowledge and agree to the following.
Informational only
Responses generated by the AI chat assistant are produced automatically and are provided "as is" for general information. They may be inaccurate, incomplete, out of date, or otherwise unreliable. They are not quotes, proposals, contractual commitments, warranties, legal advice, regulatory advice, financial advice, or professional advice of any kind, and you should not rely on them as such. For anything authoritative — including pricing, contract terms, product specifications, or support matters — please contact us using the details in Section 13 or reach us through the documents accompanying your subscription.
Your inputs and outputs
You are responsible for the content you submit to the AI chat assistant. You represent that your inputs do not infringe any third-party rights, violate any law, or include sensitive personal information, confidential business information, credentials, payment details, or personal data about third parties who have not consented. You also agree to use AI-generated outputs at your own risk and to independently verify any information before relying on it.
No training use
We do not use AI chat assistant conversations to train foundation models, and our agreement with Anthropic prohibits Anthropic from using those conversations to train its foundation models. How we handle chat data is described in our Privacy Policy.
Availability & changes
The AI chat assistant is provided as a convenience. We may modify, limit, suspend, or discontinue it at any time, and we may rate-limit, restrict, or terminate your access if we reasonably believe you are misusing it.
6. Intellectual property
The Website and all of its content — including text, graphics, logos, icons, images, audio, video, page design, layout, and underlying code — are owned by Triton Technical or its licensors and are protected by copyright, trademark, and other intellectual-property laws. "YMS360", "Triton Technical", and associated logos and marks are trademarks of Triton Technical LLC. Other trademarks shown on the Website are the property of their respective owners.
We grant you a limited, non-exclusive, non-transferable, revocable permission to view, browse, and print or download individual pages of the Website for your own personal or internal business reference, provided you keep all copyright and other proprietary notices intact and do not modify the content. Any other use — including reproduction, republication, redistribution, public display, commercial use, systematic collection of AI chat responses, or use of Website content or AI chat outputs to train, fine-tune, develop, evaluate, or benchmark any machine-learning or AI model — requires our prior written permission.
7. Inquiries & submissions
If you submit a form, email us, request a demo, use the AI chat assistant, or otherwise send us information through the Website, you represent that the information you provide is accurate and that you have the right to share it. Please do not send us sensitive personal information, confidential business information, or unsolicited proposals through the Website or the AI chat assistant.
If you send us ideas, suggestions, or feedback about our products, services, the Website, or the AI chat assistant, you agree that we may use that feedback for any purpose without obligation or compensation to you. Your own ability to use your feedback is not affected.
Handling of personal information you submit is described in our Privacy Policy.
8. Third-party links
The Website may contain links to websites, services, or content operated by third parties. We provide these links for convenience only. We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices. Your use of any third-party website is at your own risk and subject to that third party's terms and policies.
9. Website availability
We aim to keep the Website and the AI chat assistant available but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the Website or the AI chat assistant, temporarily or permanently, at any time and without notice. We are not liable for any unavailability of, or change to, the Website or the AI chat assistant.
10. Disclaimer
THE WEBSITE, ITS CONTENT, AND THE AI CHAT ASSISTANT (INCLUDING ALL RESPONSES IT GENERATES) ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRITON TECHNICAL DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND COMPLETENESS. WITHOUT LIMITING THE FOREGOING, TRITON TECHNICAL MAKES NO WARRANTY THAT AI-GENERATED RESPONSES WILL BE ACCURATE, CURRENT, COMPLETE, APPROPRIATE FOR YOUR CIRCUMSTANCES, OR FREE FROM ERRORS OR HARMFUL CONTENT. YOU USE THE WEBSITE AND THE AI CHAT ASSISTANT AT YOUR OWN RISK.
Nothing in this Section limits any rights you have that cannot be limited or excluded under applicable law.
11. Privacy
Our handling of information collected through the Website — including cookies, form submissions, and AI chat assistant conversations — is described in our Privacy Policy. The Website currently uses only strictly necessary cookies; no analytics, advertising, or marketing trackers are active.
12. Changes to these terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date above. Changes take effect when posted. Your continued use of the Website after an update constitutes acceptance of the updated Terms.
13. Contact us
Questions about these Terms? Please get in touch.